Module Description
Digital Marketing Communication
Short Code:
Execution Period:
ECTS-Credits:
Workload (h):
Learning Objectives:
Digital marketing communication gained importance during the last couple of years and is key for successful business communication. This module provides background, context and understanding of key concepts of digital marketing communication. Students learn about the variety and opportunities of digital marketing communication tools and channels such as Email, Websites, SEO, Social Media Marketing and Content Marketing. In addition, the course discusses digital marketing communication strategy and planning as well as digital marketing communication management and its critical success factors. Numerous case studies and practical exercises increase engagement and application of theoretical concepts and ensure the transfer of the presented content and real-world-applications.
Module Coordinator:
Phone/Email:
Location (Offered):
Fields of Study:
Additional Required Knowledge:
Basic knowledge of marketing and marketing communication
Script Repository:
Module Type:
Comments:
Workload[h]
Contact study: 39
Guided self-study: 21
Unsupervised self-study: 120
ECTS Credits per Category
Module Evaluation
Evaluation Type:
Performance Evaluation
During the Exam Session:
During the Semester:
- Written individual assignment
- Individual presentation
Evaluation Type:
Weighting:
Remarks:
Assessment: Case study (individual work incl. video presentation and slides) (counts 100% for the grade, please note: late submissions are not accepted and result in grade 1)
- Development of a digital marketing communication strategy for a self-selected case (e.g., former or current employer or a company of special interest) – hand in: video presentation and slides
- All details on the required content of the assessment case study can be found on Moodle in the “Requirements and Assessment” section in the document “Evaluation Form of the Assessment Case Study”
- For presentation details please check the “Requirements and Assessment” section on Moodle as well as the “Introduction assessment case study” slides of semester week 1 (slides available on Moodle) and the Evaluation Form of the Assessment Case Study (on Moodle)
- Late submissions of both the video and slides will not be excepted and will result in grade 1
Courses in this Module
Digital Marketing Communication
Short Code:
Semester:
Learning Objectives:
Professional competences:
Participants can:
- Understand key issues in the digital environment.
- Analyze the digital consumer.
- Create digital persona.
- Understand the concept of digital marketing communication.
- Evaluate the potential of different digital marketing communication tools and channels.
- Recommend relevant digital communication tools for organizations.
- Understand, analyze, and apply the key factors of content marketing.
- Discuss critical success factors of digital marketing communication management.
- Develop a digital marketing communication strategy.
- Construct objectives.
- Justify resources.
- Create a digital marketing communication plan.
- Evaluate a digital marketing communication plan.
- Learn practical skills of digital marketing communication.
- Apply methods and tools of digital marketing communication in practice.
Self-competences:
Participants can:
- Draw important knowledge from a variety of information materials.
- Recognize individual (knowledge) deficits and address them in a targeted manner.
- Critically question their own positions regarding digital communication strategies.
Social competences:
Participants can:
- Evaluate different situations in teams and reach a uniform assessment.
- Express their assessment and opinion objectively without having to insist on their own point of view.
- Recognize the value of teamwork in developing strategies and concepts.
- Develop concepts in teams and represent joint decisions to third parties.
- Evaluate and develop concepts and strategies individually and present them in a professional manner.
Plan and Learning Content:
Topic area I: Introduction and digital marketing communication essentials
- Semester week 1:
- Introduction to digital marketing communication
- The digital marketing environment (digital people, products, payments, processes, privacy)
- Semester week 2:
- Digital consumer & digital consumer behavior
- Customer experience and customer journey
- Digital personas
Topic area II: Tools and channels of digital marketing communication & practical application with a simulation
- Semester week 3:
- Email, Websites, SEO, digital advertising
- Content Marketing
- Semester week 4:
- Social media marketing (introduction & key concepts)
- Social media platforms
- Social media implementation
- Semester week 5:
- Online communities
- Mobile marketing
- Augmented, virtual and mixed realities
- Semester weeks 6 - 8:
- Practical application:
Digital marketing simulation game — an all-in-one simulation where students will learn by doing. From SEO and social media to email marketing, students will apply real-world strategies in a risk-free, engaging environment that brings digital marketing to life through experiential learning.
- Practical application:
Topic area III: Digital marketing communication strategy and planning
- Semester week 9:
- Digital marketing communication audit
- Semester week 10:
- Digital marketing communication strategy
- Digital marketing communication objectives
- Semester week 11:
- Building the digital marketing communication plan
Topic area IV: Digital marketing communication management
- Semester week 12:
- Managing resources
- Reporting
- Semester week 13:
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Metrics, Analytics & Insights
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Integration and Transformation
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Preparation of the executive presentation
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Contact Persons:
Fields of Study:
Language of Instruction:
Teaching and Learning Methods:
- Lectures
- Work in groups and individual work
- Self-study work
- Digital marketing simulation game
Bibliography:
Mandatory:
- Hanlon, A. (2025). Digital Marketing (3rd Edition). Sage Publications Ltd. (ISBN: 9781529680447)
- Hanlon, A. (2022). The Digital Marketing Planner. Sage Publications Ltd. (ISBN: 9781529742787)
Course Type:
Execution according to timetable
Comments:
Please be aware that some lectures will be online only & that the times for these lectures might differ from the regular in-class lectures in Rapperswil-Jona. So please check and note the schedule for all lectures of the semster!
Full attendance during all simulation sessions (SW 6-8) is required!